Error Troubleshooting

Error message - You have exceeded the number of OCR attempts allowed by the current license

Symptom

When you use the OCRPro addon, you may receive this error message returned by the member method GetErrorString() of the OCRResult class.

Cause

The license quota has been used up and extra quota needs to be purchased. The OCRPro licenses are yearly licenses and each license has a limitation on the number of pages allowed to be OCR’ed. The SDK will throw this error when the limitation is reached.

Solution

Contact Dynamsoft Support for any assistance.